Determining the cost of IT services

Authors:
James Gerlach;Bruce Neumann;Edwin Moldauer;Martha Argo;Daniel Frisby
Affiliations:
University of Colorado at Denver;University of Colorado at Denver;Canandaigua Wine Company;Public Employee's Retirement Association of Colorado;U.S. Army
Venue:
Communications of the ACM
Year:
2002

Citing 1
Cited 4

The untapped potential of IT chargeback

MIS Quarterly

Server-Based Computing Solution Based on Open Source Software

Information Systems Management
How to do successful chargeback for cloud services

GECON'11 Proceedings of the 8th international conference on Economics of Grids, Clouds, Systems, and Services
Using time-driven activity-based costing to manage digital forensic readiness in large organisations

Information Systems Frontiers
Information Technology Portfolio Management: Literature Review, Framework, and Research Issues

Information Resources Management Journal

Quantified Score

Hi-index	48.22

Visualization

Abstract

Providing managerial information to explain costs in the context of personnel and equipment activities and processes.