Factors influencing the use of DP chargeback information
MIS Quarterly
Chargeback and maturity of IS use
Information and Management
The untapped potential of IT chargeback
MIS Quarterly
Effects of chargeout on user/manager attitutes
Communications of the ACM
Determining the cost of IT services
Communications of the ACM
Does IT Matter? Information Technology and the Corrosion of Competitive Advantage
Does IT Matter? Information Technology and the Corrosion of Competitive Advantage
A break in the clouds: towards a cloud definition
ACM SIGCOMM Computer Communication Review
Communications of the ACM
A cost analysis of cloud computing for education
GECON'12 Proceedings of the 9th international conference on Economics of Grids, Clouds, Systems, and Services
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With pay-per-use pricing models, elastic scaling of resources, and the usage of shared virtualized infrastructure, ‘the Cloud' offers more efficient use of capital, great cost reductions, and breakthrough agility. Yet, it turns out that to leverage the cloud advantages, organizations have to introduce cloud-specific chargeback practices. That is, they have to allocate IT service costs to business users in a way that reflects service consumption. To help organizations transition to a cloud environment, this work provides an overview of the factors that impact the design of successful cloud-specific chargeback models. The findings can assist organizations in the design of chargeback models that allow the business flexibility and cost reductions associated with the Cloud to be fully leveraged. The results are based on an empirical study involving twenty-five field experts from IBM and its client and partner network.