Charging for Computing Resources
ACM Computing Surveys (CSUR)
A critque of the stage hypothesis: theory and empirical evidence
Communications of the ACM
Effects of chargeout on user/manager attitutes
Communications of the ACM
Basic considerations in developing computer charging mechanisms
ACM SIGMIS Database
A contingency model for mapping chargeback systems to information system environments
SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research
The untapped potential of IT chargeback
MIS Quarterly
How to do successful chargeback for cloud services
GECON'11 Proceedings of the 8th international conference on Economics of Grids, Clouds, Systems, and Services
Information Resources Management: Improving the Focus
Information Resources Management Journal
Building a Knowledge Base for MIS Research: A Meta-Analysis of a Systems Success Model
Information Resources Management Journal
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A field survey was conducted to study the factors associated with the use of data processing chargeback information in organizations. The aim of this research was to identify the organizational and budgetary characteristics associated with how the output of a chargeback system is used by user-managers to control their data processing costs. It was found that involvement in budget preparation, accountability for meeting the data processing budget, and cost variability of the charges were the most important factors to consider when designing data processing chargeback systems.