Comparative Analysis of Different Models of Checkpointing and Recovery
IEEE Transactions on Software Engineering
An Architecture for High Performance Engineering Information Systems
IEEE Transactions on Software Engineering
The Influence of Scale on Distributed File System Design
IEEE Transactions on Software Engineering
A comparison of two paradigms for distributed shared memory
Software—Practice & Experience
Management of special services — designing for a changing world
BT Technology Journal
The BT operational support systems architecture
BT Technology Journal
Customer Service System — past, present and future
BT Technology Journal
Customer handling intermediate server — an architecture-led project
BT Technology Journal
Systems management of operational support systems applications
BT Technology Journal
Reusing Software: Issues and Research Directions
IEEE Transactions on Software Engineering
Operational support systems for the future
BT Technology Journal
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Billing systems are key competitive weapons for telecommunications companies. BT is developing a new generation billing system under the auspices of its Billing 90s programme. The term adopted in this paper for the system is multiservice billing system (MSBS). The paper outlines the strategic business issues which have shaped the design of MSBS. It describes the scale and complexity of the problem which makes the construction of a multiservice platform such a difficult feat of software engineering. The concept of a common product model, which underpins the system‘s design, is introduced. The later sections provide a brief outline of the architecturer‘s physical realisation.