Agents that reduce work and information overload
Communications of the ACM
How senior managers acquire and use information in environmental scanning
Information Processing and Management: an International Journal
Distributed intelligent executive information systems
Decision Support Systems - Special issue on executive information systems
An intelligent agent community approach to knowledge sharing
Decision Support Systems - Special issue: intelligent agents as a basis for decision support systems
An introduction to software agents
Software agents
Applications of intelligent agents
Agent technology
Autonomous, model-based diagnosis agents
Autonomous, model-based diagnosis agents
Intelligent software agents
Communications of the ACM
Internet-based financial EDI: towards a theory of its organizational adoption
TNC'98 Proceedings of the TERENA networking conference '98 on Towards networking and services in the year 2001
Electronic commerce: a managerial perspective
Electronic commerce: a managerial perspective
Intelligent Information Agents: Agent-Based Information Discovery and Management on the Internet
Intelligent Information Agents: Agent-Based Information Discovery and Management on the Internet
Intelligent Software Agents: Foundations and Applications
Intelligent Software Agents: Foundations and Applications
Handbook on Electronic Commerce
Handbook on Electronic Commerce
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
A Roadmap of Agent Research and Development
Autonomous Agents and Multi-Agent Systems
Competitive intelligence, software robots and the Internet: the NewsAlert prototype
HICSS '95 Proceedings of the 28th Hawaii International Conference on System Sciences
Making Sense of the Business Environment with the Help of Intelligent Agents
Making Sense of the Business Environment with the Help of Intelligent Agents
Fuzzy Logic and Hyperknowledge A New, Effect Paradigm for Active DSS
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Advanced Technology Track - Volume 5
Delegation technologies: environmental scanning with intelligent agents
Journal of Management Information Systems
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To properly implement and use electronic commerce systems companies need to evaluate considerable amount of information from their business environment in activities such as environmental scanning. This information is needed both for strategic management and for operational decisions. However, the relevant information may be difficult to find and interpret due to information overload and the fact that the information may be in many locations. Fortunately, most of the information is on the Web (Internet, extranets). To overcome the search problem, especially in large organizations, one should consider the use of software agents. This paper presents an overview for the utilization of such agents today and in the future by describing a prototype system designed for information monitoring and collection from Web sources for the pulp and paper industry. The paper also describes the use of other agents that can supplement the system in specific electronic commerce application areas. Finally, some implementation issues are discussed.