Soft systems methodology in action
Soft systems methodology in action
ACM Transactions on Information Systems (TOIS)
Is the global information infrastructure a democratic technology?
ACM SIGCAS Computers and Society
Proceedings of the IFIP TC8 Working Conference on Diffusion, Transfer and Implementation of Information Technology
Transferring Technologies From Developed To Developing Industrial and Commercial Environments
Proceedings of the IFIP TC8 Working Conference on Diffusion, Transfer and Implementation of Information Technology
Information Systems Research
Profiling a decade of Information Systems Frontiers' research
Information Systems Frontiers
Information Technology for Development
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It is the intent of this paper to discuss a philosophy of Information Technology and Systems (IT & S) as tools and the impact of this philosophy on the Global Technical Transfer (GTT) process of IT & S.It is argued that IT & S by definition, are artefacts, tools that have been made, used, inherited and studied within a cultural context which encompasses economic, historical, technical and social values and assumptions which are focussed in particular skill sets. It is assumed that these skill sets are mostly in evidence in any culture that receives the IT & S tool for use in a technical transfer process. It is argued, therefore, if we understand the cultural context in which a tool is made then we will understand the skills to transfer and use such tools in an effective manner. The issue we must face as makers, users, inheritors and scholars of IT & S tools, however, is that the tool context and inherent in-built values and skill sets, may not be in evidence across all cultures. This would make the effective use of IT & S, in a global sense, a difficult and complex (if not impossible) undertaking.From this position it is argued that IT & S tools reflect the IT & S discipline, as it is these tools which embody the assumptions of the discipline and hence, its paradigm. The Bunker and Dean (Bunker DJ, Dean RG. Philosophical Traditions in Information Systems: Challenger of an Interdisciplinary View, Faculty of Commerce Workshop, University of Wollongong, July 10--11, 1997) disciplinary model is highlighted as a means of understanding how tools are made within a cultural context and how they reflect the discipline in which they are created. This paper then goes on to explain the ramifications of IT & S as a discipline on the GTT process and proposes a skill-focussed approach, within a culture, to determining what IT & S may be appropriate for that particular cultural context.