How to identify new high-payoff information systems for the organization

  • Authors:
  • Ken Peffers;Charles E. Gengler

  • Affiliations:
  • Hong Kong University of Science and Technology, Clear Water Bay, Kowloon, Hong Kong;City University of New York

  • Venue:
  • Communications of the ACM
  • Year:
  • 2003

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Abstract

Viewing users as partners and their personal knowledge of the organization as a strategic asset helps CIOs justify project proposals with the greatest promise for achieving organizational goals.