Flow time distributions in a K class M/G/1 priority feedback queue
Queueing Systems: Theory and Applications
Journal of the ACM (JACM)
Theory, Volume 1, Queueing Systems
Theory, Volume 1, Queueing Systems
Demand Information Sharing in Heterogeneous IT Services Environments
Journal of Management Information Systems
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This paper considers the delay distributions in a two-class non-preemptive priority queue with crossover feedback. Specifically, there are two priority classes, and the Poisson arrival process for each class can be subdivided into two groups: one group which only requires service at the priority level to which it arrives, and another group which requires subsequent service after it feeds back to the other queue. Our main result is the determination of explicit expressions for the distribution of delay until final service commences for each the four types of customers.