Monitoring and managing presence in incoming and outgoing communication
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Evaluating information visualization applications with focus groups: the CourseVis experience
Proceedings of the 2006 AVI workshop on BEyond time and errors: novel evaluation methods for information visualization
Proceedings of the 21st International Conference on Association Francophone d'Interaction Homme-Machine
How to develop financial applications with game features in e-banking?
Proceedings of the 2013 International Conference on Information Systems and Design of Communication
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Focus groups are a somewhat informal technique that can help you assess user needs and feeling both before interface design and long after implementation. In a focus group, you bring together six to nine users to discuss issues and concerns about the features of a user interface. The group typically lasts about two hours and is run by a moderator who maintains the group's focus. Focus groups often bring out users' spontaneous reactions and ideas and let you observe some group dynamics and organizational issues. The paper discusses the use and misuse of focus groups