Cognitive systems engineering
User-centered requirements: the scenario-based engineering process
User-centered requirements: the scenario-based engineering process
Human centered systems in the perspective of organizational and social informatics
ACM SIGCAS Computers and Society
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Situated Cognition: On Human Knowledge and Computer Representations
Situated Cognition: On Human Knowledge and Computer Representations
Trouble with Computers: Usefulness, Usability, and Productivity
Trouble with Computers: Usefulness, Usability, and Productivity
User Centered System Design; New Perspectives on Human-Computer Interaction
User Centered System Design; New Perspectives on Human-Computer Interaction
Human-Centered Computing: Thinking In and Out of the Box
IEEE Intelligent Systems
IEEE Intelligent Systems
The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity (2nd Edition)
Work-Oriented Design of Computer Artifacts
Work-Oriented Design of Computer Artifacts
Guest Editors' Introduction: Human-Centered Computing at NASA
IEEE Intelligent Systems
The Limitations of Limitations
IEEE Intelligent Systems
What Is Design in the Context of Human-Centered Computing?
IEEE Intelligent Systems
Work-arounds, Make-work, and Kludges
IEEE Intelligent Systems
Human-centered computing: a multimedia perspective
MULTIMEDIA '06 Proceedings of the 14th annual ACM international conference on Multimedia
From knowledge science to symbiosis science
International Journal of Human-Computer Studies
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In this article, we concern ourselves with characterizations of the "new" approaches to the design of complex sociotechnical systems, and we use a biological classification scheme to organize the discussion. Until fairly recently, the design of complex sociotechnical systems was primarily known as "cognitive engineering" or "cognitive systems engineering" (CSE), a term introduced to denote an emerging branch of applied cognitive psychology. A number of new terms have since emerged, all of which might be considered members of the genus "human-centered computing" (HCC). A number of varieties have entered the fray, resulting in an "acronym soup" of terms that have been offered to designate "the" new approach to cognitive engineering. Using the rose metaphor, and taking some liberties with Latin, this article is organized around a set of "genuses" into which the individual "varieties" seem to fall.