From system descriptions to scripts for action
Design at work
Participatory analysis of flexibility
Communications of the ACM
Bifocal tools for scenarios and representations in participatory activities with users
Scenario-based design
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This full-day tutorial provides hands-on experience with three card-based techniques for participatory analysis and design: CARD (Collaborative Analysis of Requirements and Design), CUTA (Collaborative Users' Task Analysis) and TOD (Task Object Design).In our tutorial, we will provide brief theoretical backgrounds on participatory design and tips and tricks on conducting successful workshops. We will then guide the participants in a walking review of three work samples illustrating the three techniques (CARD, CUTA and TOD). The participants will divide into small groups; each group will engage in a brief workshop using one of the three techniques. Groups will rotate through the three workshops, so that each participant has experience with each of the three methods. The participants will then compare and contrast their experiences in a plenary discussion, moderated by the instructors. In our closing section, we will compare these practices with other, related practices (e.g., [1,2]), locate these practices in a larger space of participatory methods (per a recent survey chapter by two of the instructors in the new Handbook of HCI [6]), and discuss how participants can adapt the methods to meet their own needs.