Supporting communication and collaboration practices in safety-critical situations

Authors:
Paul J. Camp;James M. Hudson;Russell B. Keldorph;Scott Lewis;Elizabeth D. Mynatt
Affiliations:
Georgia Institute of Technology, Atlanta, GA;Georgia Institute of Technology, Atlanta, GA;Georgia Institute of Technology, Atlanta, GA;Georgia Institute of Technology, Atlanta, GA;Georgia Institute of Technology, Atlanta, GA
Venue:
CHI '00 Extended Abstracts on Human Factors in Computing Systems
Year:
2000

Citing 0
Cited 16

Ubiquitous computing for firefighters: field studies and prototypes of large displays for incident command

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Applying the lessons of the attack on the world trade center, 11th September 2001, to the design and use of interactive evacuation simulations

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Participatory design in emergency medical service: designing for future practice

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Making action visible in time-critical work

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Challenges in designing interactive systems for emergency response

DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Exploring 'Canned Communication' for coordinating distributed mobile work activities

Interacting with Computers
Citizen communications in crisis: anticipating a future of ICT-supported public participation

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A study of emergency response work: patterns of mobile phone interaction

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting Community Emergency Management Planning through a Geocollaboration Software Architecture

Computer Supported Cooperative Work
Hci for emergencies

CHI '08 Extended Abstracts on Human Factors in Computing Systems
Handy navigation in ever-changing spaces: an ethnographic study of firefighting practices

Proceedings of the 7th ACM conference on Designing interactive systems
Context-Aware Team Task Allocation to Support Mobile Police Surveillance

FAC '09 Proceedings of the 5th International Conference on Foundations of Augmented Cognition. Neuroergonomics and Operational Neuroscience: Held as Part of HCI International 2009
Rigid structures, independent units, monitoring: organizing patterns in frontline firefighting

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Visual reporting in time-critical work: exploring video use in emergency response

Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
Recognizing team context during simulated missions

Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
uEmergency: a collaborative system for emergency management on very large tabletop

Proceedings of the 2012 ACM international conference on Interactive tabletops and surfaces

Quantified Score

Hi-index	0.00

Visualization

Abstract

In this paper, we present the Firefighter Communication System -- a system designed to enhance and improve firefighter communication during a crisis situation such as a structural fire. The system we present is a half-duplex communication system with an audio horizon for officers and a full-duplex system for standard firefighters. We also address the design for the company commander who simultaneously participates in both systems. These initial designs are the result of ethnographic-style investigations into firefighting practice combined with iterative design.