Communications of the ACM
User and task analysis for interface design
User and task analysis for interface design
Structural Knowledge: Techniques for Representing, Conveying, and Acquiring Structural Knowledge
Structural Knowledge: Techniques for Representing, Conveying, and Acquiring Structural Knowledge
User-centered concept development process for emerging technologies
Proceedings of the third Nordic conference on Human-computer interaction
Using dramaturgical methods to gain more dynamic user understanding in user-centered design
Proceedings of the 6th ACM SIGCHI conference on Creativity & cognition
Design perspectives: sampling user research for concept development
EPCE'07 Proceedings of the 7th international conference on Engineering psychology and cognitive ergonomics
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In this paper, we present a quick and easy technique to present user profiles graphically. The technique is believed to be specially suitable for communicating user data in multidisciplinary design teams. It was invented in a explorative design project focusing on future telecommunications services in department store contexts.