Quality software management (Vol. 1): systems thinking
Quality software management (Vol. 1): systems thinking
The capability maturity model: guidelines for improving the software process
The capability maturity model: guidelines for improving the software process
Software assessments, benchmarks, and best practices
Software assessments, benchmarks, and best practices
Software maintenance from a service perspective
Journal of Software Maintenance: Research and Practice
The Cluetrain Manifesto: The End of Business as Usual
The Cluetrain Manifesto: The End of Business as Usual
Enabling Knowledge Creation: New Tools for Unlocking the Mysteries of Tacit Understanding
Enabling Knowledge Creation: New Tools for Unlocking the Mysteries of Tacit Understanding
Building Documentation Generators
ICSM '99 Proceedings of the IEEE International Conference on Software Maintenance
Solution Selling: Creating Buyers in Difficult Selling Markets
Solution Selling: Creating Buyers in Difficult Selling Markets
Toward an engineering discipline for grammarware
ACM Transactions on Software Engineering and Methodology (TOSEM)
Journal of Software Maintenance and Evolution: Research and Practice - IEEE International Conference on Software Maintenance (ICSM2005)
Improving the customer configuration update process by explicitly managing software knowledge
Proceedings of the 28th international conference on Software engineering
Information and Software Technology
Exploiting and transferring presentational knowledge assets in R&D organizations
Expert Systems with Applications: An International Journal
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In most companies two factors play a crucial role: managing the knowledge that is necessary for doing business and managing the hardware and software infrastructure that supports the business processes. Usually, business processes and infrastructure are not optimally aligned.We investigate how principles from knowledge management can be applied to enable the creation, consolidation, conservation and continuous actualization of knowledge about valuable software systems ("software assets") that are part of the infrastructure.Our point of departure is a generic framework for knowledge creation proposed by Von Krogh, Ichijo and Nonaka. We investigate the explicit and tacit knowledge about software assets that may exist in an organization and specialize the framework to obtain a strategy for creating new knowledge about these software assets. By applying this strategy, one can optimize the quality and the flexibility of the software assets while reducing costs.