An ERP-client benefit-oriented maintenance taxonomy
Journal of Systems and Software
Impacts of the Organizational Model on Testing: Three Industrial Cases
Empirical Software Engineering
The impact of IS sourcing type on service quality and maintenance efforts
Information and Management
| Hi-index | 0.00 |
Many maintenance problems derive from inadequate software development practices. Poor design choices result in complex software that may be costly to support and difficult to change. A general framework based upon software complexity is proposed that could be used to assess the potential maintenance impact of development tools and techniques. To test the framework, a study was conducted in two commercial organizations. The results indicate that reduced maintenance effort is associated with development practices, including structured programming, report generators and packaged software. A surprising finding is that use of a software code generator is associated with increased maintenance effort.