Characterizing and assessing a large-scale software maintenance organization
Proceedings of the 17th international conference on Software engineering
Code reviews enhance software quality
ICSE '97 Proceedings of the 19th international conference on Software engineering
Reliable software and communication: software quality, reliability, and safety
ICSE '93 Proceedings of the 15th international conference on Software Engineering
Automated software testing: introduction, management, and performance
Automated software testing: introduction, management, and performance
Test process improvement: a practical step-by-step guide to structured testing
Test process improvement: a practical step-by-step guide to structured testing
Journal of Software Maintenance: Research and Practice
IEEE Software
A study of the effects of software development practices on software maintenance effort
ICSM '96 Proceedings of the 1996 International Conference on Software Maintenance
Dynamic Model for Maintenance and Testing Effort
ICSM '98 Proceedings of the International Conference on Software Maintenance
A Case Study on Quality-Affecting Problems in Software Engineering Projects
SWSTE '03 Proceedings of the IEEE International Conference on Software-Science, Technology & Engineering
Big Improvements with Small Changes: Improving the Processes of a Small Software Company
PROFES '08 Proceedings of the 9th international conference on Product-Focused Software Process Improvement
Testing in the Wild: The Social and Organisational Dimensions of Real World Practice
Computer Supported Cooperative Work
How do testers do it? An exploratory study on manual testing practices
ESEM '09 Proceedings of the 2009 3rd International Symposium on Empirical Software Engineering and Measurement
Difficulties in establishing a defect management process: a case study
PROFES'06 Proceedings of the 7th international conference on Product-Focused Software Process Improvement
Who tested my software? Testing as an organizationally cross-cutting activity
Software Quality Control
Three case-studies on common software process problems in software company acquisitions
EuroSPI'06 Proceedings of the 13th European conference on Software Process Improvement
Global software testing under deadline pressure: Vendor-side experiences
Information and Software Technology
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Quality problems in delivered software systems are causing huge costs to vendors and customers alike. Proper testing is crucial for removing defects and assuring the required reliability of software, but testing tends to be a weak spot in the development process. The problems of testing are often supposed to be mainly technical. However, in our three case studies, the organizational structure of the software engineering organization has shown very significant effects on the testing process and its results. We describe three different organizational models and compare their advantages and disadvantages for testing, according to empirical data.