A knowledge-centric framework for process redesign
Proceedings of the 2005 ACM SIGMIS CPR conference on Computer personnel research
A theoretical framework for knowledge transfer in process redesign
ACM SIGMIS Database
Discovering collaborative knowledge-intensive processes through e-mail mining
Journal of Network and Computer Applications
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The DECOR approach to Business Process Oriented Knowledge Management (BPOKM) is based upon an extended Business Process Modelling, including automatable knowledge retrieval activities, additional knowledge management tasks and sub-processes, and additional process variables used to instruct the latter two. In this paper we present the DECOR Business Process Modelling Method and a software tool to support it. The concepts are briefly illustrated with a use case from the social security sector.