The automated tutoring of introductory computer programming
Communications of the ACM
Interface design issues for advice-giving expert systems
Communications of the ACM
Advising roles of a computer consultant
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Intelligent interfaces: user models and planners
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Planning for conjunctive goals
Artificial Intelligence
Interfacing thought: cognitive aspects of human-computer interaction
Justified advice: a semi-naturalistic study of advisory strategies
CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Information sought and information provided: an empirical study of user/expert dialogues
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Training wheels in a user interface
Communications of the ACM
Understanding Natural Language
Understanding Natural Language
Human interaction with intelligent systems: an overview and bibliography
ACM SIGART Bulletin
Towards task models for embedded information retrieval
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
IDEA: FROM ADVISING TO COLLABORATION
ACM SIGCHI Bulletin
TutorialPlan: automated tutorial generation from CAD drawings
IJCAI'13 Proceedings of the Twenty-Third international joint conference on Artificial Intelligence
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Effective advice depends on knowledge of the plans and goals of the person requiring help. Planning advice must be at a cognitively appropriate level for the user. HICCUPS, a dynamic planning system for a direct manipulation statistics program, is based on an ideal user model. Plans are generated from goals inferred from explicit goal statements from the user, knowledge about the statistics program, and the recent interactions with the interface. This exploitation of environmental information and inherent domain structure to restrict the amount of search and inferencing is a vital part of intelligent reasoning which is both fast and effective.