On the application of rule-based techniques to the design of advice giving systems
International Journal of Man-Machine Studies - Special issue: Developments in expert systems, part 2
International Journal of Man-Machine Studies
Designing for usability: key principles and what designers think
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Man-machine interface issues in the construction and use of an expert system
International Journal of Man-Machine Studies - Ellis Horwood series in artificial intelligence
Principles of interactive computer graphics (2nd ed.)
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Advising roles of a computer consultant
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interfacing thought: cognitive aspects of human-computer interaction
Prompting, feedback and error correction in the design of a scenario machine
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Information sought and information provided: an empirical study of user/expert dialogues
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Learning to use word processors: problems and prospects
ACM Transactions on Information Systems (TOIS)
Online help systems: a conspectus
Communications of the ACM
Composing letters with a simulated listening typewriter
Communications of the ACM
Talking to UNIX in English: an overview of UC
Communications of the ACM
Training wheels in a user interface
Communications of the ACM
Optimization criteria for checkpoint placement
Communications of the ACM
The natural language of interactive systems
Communications of the ACM
ELIZA—a computer program for the study of natural language communication between man and machine
Communications of the ACM
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Human factors testing in the design of Xerox's 8010 “Star” office workstation
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Patterns of experience in text editing
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Correcting misconceptions: What to say when the user is mistaken
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Autobiography of a first-time discretionary microcomputer user
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Etude and the folklore of user interface design
Proceedings of the ACM SIGPLAN SIGOA symposium on Text manipulation
The design and evaluation of online help systems
The design and evaluation of online help systems
Softening up hard science: reply to newel1 and card
Human-Computer Interaction
Learning by doing with simulated intelligent help
Communications of the ACM
CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Online help systems: design and implementation issues (panel)
CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Dynamic construction of animated help from application context
UIST '88 Proceedings of the 1st annual ACM SIGGRAPH symposium on User Interface Software
Chameleon: A System for Solving the Data-Translation Problem
IEEE Transactions on Software Engineering
Help by guided tasks: utilizing UIMS knowledge
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using critics to empower users
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Question asking as a tool for novice computer skill acquisition
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Human interaction with intelligent systems: an overview and bibliography
ACM SIGART Bulletin
Evaluation of vendor products: CASE tools as methodology companions
Communications of the ACM
Intelligent help in a one-shot dialog: a protocol study
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
An empirical study of human Web assistants: implications for user support in Web information systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The perceived usefulness of computer information sources: a field study
ACM SIGCHI Bulletin
Knowledge engineering in the communication of Information for safety critical systems
The Knowledge Engineering Review
The use of a knowledge-based system in conceptual data modeling
Decision Support Systems
Softening up hard science: reply to newel1 and card
Human-Computer Interaction
Effective feedback content for tutoring complex skills
Human-Computer Interaction
A wizard of Oz study of advice giving and following
Human-Computer Interaction
DTorial: An Interactive Tutorial Framework for Blind Users in a Web 2.0 World
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I
The use of a knowledge-based system in conceptual data modeling
Decision Support Systems
TutorialPlan: automated tutorial generation from CAD drawings
IJCAI'13 Proceedings of the Twenty-Third international joint conference on Artificial Intelligence
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Advice giving could become the first successful domain for intelligent interfaces.