Assessment of Maintenance Maturity in IT Departments of Public Entities: Two Case Studies

Authors:
Macario Polo;Mario Piattini;Francisco Ruiz;Mar Jiménez
Affiliations:
-;-;-;-
Venue:
PROFES '01 Proceedings of the Third International Conference on Product Focused Software Process Improvement
Year:
2001

Citing 4
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Abstract

This paper presents the results of two capability maturity assessments done in two IT Departments belonging to public entities. We investigated their maturity in the Software Maintenance Process. The results obtained and the special characteristics of these organizations (produce, maintain and use its own software) invite us to do several reflections on the adequacy of maturity models to this kind of organizations.