From human decision making to DMSS architecture

Authors:
Jean-Charles Pomerol;Frédéric Adam
Affiliations:
Université Pierre et Marie Curie, France;University College Cork, Ireland
Venue:
Decision making support systems
Year:
2002

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Abstract

In this chapter we begin by featuring the main characteristics of the human decision process. Then, from these traits, we separate the decision process between diagnosis and look-ahead. We explain why DMSSs are mainly look-ahead machines. We claim that look-ahead is generally performed via heuristic search and "what-if analysis" at different cognitive levels. This leads to a functional definition of DMSSs and to different architectures adapted to heuristic search and moreover, paves the way for an analysis of the decision support tools.