Identity disclosure and the creation of social capital

  • Authors:
  • David R. Millen;John F. Patterson

  • Affiliations:
  • IBM Research, Cambridge, MA;IBM Research, Cambridge, MA

  • Venue:
  • CHI '03 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2003

Quantified Score

Hi-index 0.00

Visualization

Abstract

In this paper, we describe the identity policy decisions for a community network outside of Boston, Massachusetts. To promote trust and accountability, a member's online identity is their real-world identity; there is no anonymity. We conclude, based on analysis of the online interaction that this identity policy: bridged and enriched online and face-to-face interactions, promoted accountability in support of local commerce, and fostered a social norm of polite conversation.