Cybersociety 2.0: revisiting computer-mediated communication and community
Cybersociety 2.0: revisiting computer-mediated communication and community
The Psychology of the Internet
The Psychology of the Internet
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CHI '03 Extended Abstracts on Human Factors in Computing Systems
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CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
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CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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CHI '08 Extended Abstracts on Human Factors in Computing Systems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Proceedings of the fourth ACM conference on Recommender systems
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Proceedings of the ACM 2011 conference on Computer supported cooperative work
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Proceedings of the ACM 2011 conference on Computer supported cooperative work
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Proceedings of the ACM 2011 conference on Computer supported cooperative work
Who is Doing What and When: Social Map-Based Recommendation for Content-Centric Social Web Sites
ACM Transactions on Intelligent Systems and Technology (TIST)
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
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Existing studies of online social communities mainly focus on communities in the United States. Since Chinese social beliefs and behaviors largely differ from that of Americans, we hypothesize that Chinese online communities also greatly differ from their U.S. counterparts. In particular, we believe that Chinese online communities must balance management control and individual autonomy to accommodate both Chinese tradition and the social nature of online societies. In this paper, we present three studies to test our hypothesis. First, we use a structured observation (Study I) to examine community governance practices of 32 Chinese and American social sites. Based on the identified community governance practices, we use a cross-cultural survey of 208 Chinese and Americans (Study II) to learn about their behavior and attitude toward these practices. Finally, we interview 38 Chinese users (Study III) to help us further understand how Chinese online communities balance the needs of management and users. Not only do the studies confirm our hypothesis, but they also help us abstract two key design implications of social software to meet the needs of Chinese.