Video helps remote work: speakers who need to negotiate common ground benefit from seeing each other
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
ICIS '99 Proceedings of the 20th international conference on Information Systems
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Distance, dependencies, and delay in a global collaboration
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
The character, functions, and styles of instant messaging in the workplace
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
A qualitative cross-national study of cultural influences on mobile data service design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Culture and collaborative technologies
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the 13th annual conference on Innovation and technology in computer science education
IM waiting: timing and responsiveness in semi-synchronous communication
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Bridging the gap: discovering mental models in globally collaborative contexts
Proceedings of the 2009 international workshop on Intercultural collaboration
Proceedings of the 2009 international workshop on Intercultural collaboration
Visualizing real-time language-based feedback on teamwork behavior in computer-mediated groups
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Wave like an Egyptian: accelerometer based gesture recognition for culture specific interactions
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 1
The Appropriation of Information and Communication Technology: A Cross-Cultural Perspective
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends
Culture and Technologies for Social Interaction
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
What's it worth to you?: the costs and affordances of CMC tools to asian and american users
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Chinese online communities: balancing managementcontrol and individual autonomy
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Influence of culture on attitude towards instant messaging: balance between awareness and privacy
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction platforms and techniques
A comparative study of Thai and UK older web users
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
A study of cultural effects on mobile-collocated group photo sharing
Proceedings of the 16th ACM international conference on Supporting group work
Smile like hollywood star: face components as game input
ICEC'10 Proceedings of the 9th international conference on Entertainment computing
Enterprise blogging in a global context: comparing Chinese and American practices
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Virtual gifts and guanxi: supporting social exchange in a chinese online community
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Research team integration: what it is and why it matters
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Real-time collaborative editing behavior in USA and Japanese distributed teams
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cultural differences on visual self-presentation through social networking site profile images
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The impact of cultural differences on instant messaging communication in china and germany
IDGD'11 Proceedings of the 4th international conference on Internationalization, design and global development
Journal of Management Information Systems
Interaction design for supporting communication between Chinese sojourners
Personal and Ubiquitous Computing
Microblog credibility perceptions: comparing the USA and China
Proceedings of the 2013 conference on Computer supported cooperative work
Exploring friend's influence in cultures in Twitter
Proceedings of the 2013 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining
International Journal of Human-Computer Studies
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Information technologies have the potential to facilitate cross-cultural collaboration, but this potential may be limited by different styles of IT use in different cultures. We report the results of a preliminary study and a larger follow-up study that focus on the use of Instant Messaging (IM) in North America and Asia. Consistent with the distinction between Western individualistic, low-context cultures and Eastern collectivistic, high-context cultures, we found that multi-party chat, audio-video chat and emoticons were much more popular in Asia than in North America. We conclude that cultural differences should be taken into consideration when designing tools for cross-cultural communication.