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CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Damaged merchandise? a review of experiments that compare usability evaluation methods
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Heterogeneity in the usability evaluation process
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 1
The Essential Persona Lifecycle: Your Guide to Building and Using Personas
The Essential Persona Lifecycle: Your Guide to Building and Using Personas
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In this workshop we will try to obtain a better understanding of the strengths and weaknesses of the expert review and heuristic inspection methods. We will do this by comparing results of independent expert reviews, heuristic inspections and usability tests of the same state-of-the-art website carried out by participating expert usability professionals.