Management strategies for information technology
Management strategies for information technology
Journal of Management Information Systems
Key issues in information systems management: an Australian perspective—1988
Australian Computer Journal
Managing information technology in the nineties
Information and Management
Computerization and management: A study of conflict and change
Information and Management
Tying critical success factors to systems development
Information and Management
Shaping the future: business design through information technology
Shaping the future: business design through information technology
Power over users: its exercise by system professionals
Communications of the ACM
Organizational power and the information services department
Communications of the ACM
ICIS '00 Proceedings of the twenty first international conference on Information systems
Strategic Planning for Information Systems
Strategic Planning for Information Systems
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Even though organisations are highly dependent on information technology (IT), many organisations have reported an unhealthy relationship between business and IT professionals. Establishing an effective relationship between these two disparate groups is essential for organisational success in today's competitive global economy. Despite many attempts to improve the IT-business relationship, tensions still exist. The cultural differences between business and IT have recently been blamed for these tensions.Through the application of relevant organisational behaviour theories, the cultural characteristics of the IT group that effect the IT-business relationship can be identified. Research shows that the IT culture is such that mutual benefits are not derived from the relationship, IT and business groups have a poor attitude towards cooperation, there is a lack of shared knowledge between business and IT, and there is a lack of organisational linkages between business and IT. As a starting point for reconciliation between business and IT, this chapter provides insights into how tensions in the IT-business relationship can be minimised through understanding and managing the IT culture.