The case against user interface consistency
Communications of the ACM
ACM Transactions on Computer-Human Interaction (TOCHI)
User Acceptance of Agile Information Systems: A Model and Empirical Test
Journal of Management Information Systems
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One of the most important aspects of usability is consistency in user interfaces. Consistency should apply both within the individual application and across complete computer systems and even across product families. Practical methods for coordinating user interface design are not well known, however. To remedy this situation, a workshop on Coordinating User Interfaces for Consistency was held at the ACM CHI'88 conference in Washington, DC, 15--16 May 1988.