The user's perception of the interaction language: A two-level model

Authors:
S. J. Payne;T. R.G. Green
Affiliations:
MRC/SSRC Social and Applied Psychology Unit, Department of Psychology, The University Sheffield, S10 2TN U.K.;MRC/SSRC Social and Applied Psychology Unit, Department of Psychology, The University Sheffield, S10 2TN U.K.
Venue:
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Year:
1983

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Abstract

Users perceive consistency and inconsistency in syntax, and family resemblances among syntactic constructions. These factors are not captured in conventional BNF-like grammars. We argue that a generalised form of a two-level grammar is a better model of the user's perceptions, and show how the model relates to current psychological notions of organisation in recall and language learning. The model provides a unified interpretation of many previous results in HCI: we analyse here findings by Reisner (1981) and Barnard et al. (1981). Two preliminary experimental tests supporting the model are described.