Interactive consulting via natural language
Communications of the ACM
OLDS: An on line documentation system
SIGUCCS '77 Proceedings of the 5th annual ACM SIGUCCS conference on User services
Representing text structure for automatic processing.
Representing text structure for automatic processing.
The design and implementation of user-oriented systems.
The design and implementation of user-oriented systems.
Help texts vs. help mechanisms: A new mandate for documentation writers
SIGDOC '85 Proceedings of the 4th annual international conference on Systems documentation
Characteristics and functions of software environments: an overview
ACM SIGSOFT Software Engineering Notes
A response generation mechanism for an intelligent active assistance system
CSC '87 Proceedings of the 15th annual conference on Computer Science
An Intelligent Human-Computer Interface for Provisionof On-Line Help
Artificial Intelligence Review
Online help systems: a conspectus
Communications of the ACM
Tech report Browse: an on-line manual & system without an acronym
ACM SIGDOC Asterisk Journal of Computer Documentation
An empirical study of on-line help design: features and principles
International Journal of Human-Computer Studies
An experimental evaluation of on-line HELP for non-programmers
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Design of command menus for CAD systems
DAC '82 Proceedings of the 19th Design Automation Conference
Recent advances in user assistance
CHI '81 Proceedings of the Joint Conference on Easier and More Productive Use of Computer Systems. (Part - II): Human Interface and the User Interface - Volume 1981
A taxonomy of tool features for the Ada programming support environment (APSE)
ACM SIGAda Ada Letters
Natural-language help in the Consul system
AFIPS '82 Proceedings of the June 7-10, 1982, national computer conference
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This paper describes a software user interface that enables programmers to provide and maintain online aids in an interactive system. Through the interface, users are given a set of consistent and unobtrusive aids that display summary information, command descriptions, explanations of error messages, and other online documentation. The interface is presented here from the views of both the end-user and the programmer.