When conventions collide: the tensions of instant messaging attributed
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
'User as assessor' approach to embodied conversational agents
From brows to trust
innovative visualization tools to monitor scientific cooperative activities
CDVE'07 Proceedings of the 4th international conference on Cooperative design, visualization, and engineering
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Computer mediated communication (CMC) systems are providing new ways to communicate. Yet many text-based CMC systems do not represent the invisible, interactive practices, such as turn-negotiation, commonly found in face-to-face (FTF) conversations. Designing new text structures may help address these problems. To explore the effects of adding rhythmic, non-verbal cues to computer-mediated communication (CMC), we developed Fugue, a networked environment that creates visualizations of conversations as they occur, dynamically highlighting social presence and turn-negotiating events on a two-dimensional grid. In this paper we examine traditional text-based conversation systems, the role of turn-negotiating, social presence and activity in FTF communication, and how Fugue makes these non-verbal linguistic cues explicit within a graphical display.