Uncovering and testing archetypes of effective public sector CIOs
ACM Transactions on Management Information Systems (TMIS)
IT management capability and its impact on the performance of a CIO
Information and Management
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This study investigates the emphasis placed on different managerial roles of information technology (IT) executives and IT project managers. Six managerial roles from Mintzberg's classic role model were applied in this research: resource allocator, leader, spokesman, monitor, liaison, and entrepreneur. Two surveys were conducted in Norway in 2000/2001 to investigate the management roles. In the first survey, which focused on IT executives, respondents emphasized the spokesman role significantly more than other managerial roles. In the second survey, which focused on IT project managers, respondents emphasized the leader role significantly more than other managerial roles. The study found evidence that IT executives are more externally oriented than IT project managers, and that IT project managers are more internally oriented than IT executives.