Error-free software: know-how and know-why of program correctness
Error-free software: know-how and know-why of program correctness
Software Reliability Engineered Testing
Software Reliability Engineered Testing
An Approach to Internet-Based Virtual Call Center Implementation
ICN '01 Proceedings of the First International Conference on Networking-Part 1
Software Reliability and Maintenance Concept Used for Automatic Call Distributor MEDIO ACD
ISSRE '00 Proceedings of the 11th International Symposium on Software Reliability Engineering
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The paper presents software development and testing methodology, which was used for the new version of the subscriber digital concentrator ACK-2000. This concentrator was developed for the Russian telecommunication network. During the development process special attention was paid to precise software specification, professional implementation, and testing/redesign, in order to reach the given criterion of 0.1 % of unsuccessful calls. The tests, which were conducted, include functional tests and real-time load tests, with the real exchange and the call generator connected to the subscriber lines. The results of this tests, and software reliability analysis are reported.