Varying the user interaction within multi-agent systems
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This paper describes an implemented software prototype for the Distributed Collaboration and Interaction (DCI) system, which helps humans to act as an integrated part of a multi-agent system. Human interaction with agents who act autonomously most of the time, such as a process control agent in a refinery, has received little attention compared to human interaction with agents who provide a direct service to humans, such as information retrieval. This paper describes how liaison agents within the DCI system can support human interaction with other agents that are not, by design, human-centric but must be supervised by, or coordinated with, humans. The DCI system provides a step toward future seamless integration of humans and software agents into a cohesive multi-agent system.