Motivating the Corrective Maintenance Maturity Model (CM3)

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Venue:
ICECCS '01 Proceedings of the Seventh International Conference on Engineering of Complex Computer Systems
Year:
2001

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Abstract

Abstract: Many process models have been hitherto suggested. Very few of them, however, deal with the most utilised process today - the maintenance process. In this paper, we present and motivate the "Corrective Maintenance Maturity Model" (CM3) - a process model entirely dedicated to only software maintenance.