Software problem reporting and resolution process at ABB robotics AB: state of practice
Journal of Software Maintenance: Research and Practice
Corrective maintenance maturity model (CM3): maintainer's education and training
ICSE '01 Proceedings of the 23rd International Conference on Software Engineering
Practical Software Maintenance: Best Practices for Managing Your Software Investment
Practical Software Maintenance: Best Practices for Managing Your Software Investment
Software Engineering Economics
Software Engineering Economics
Software Maintenance: The Problems and Its Solutions
Software Maintenance: The Problems and Its Solutions
Software Maintenance Management
Software Maintenance Management
Towards A Business Maintenance Model
ICSM '01 Proceedings of the IEEE International Conference on Software Maintenance (ICSM'01)
A Survey on the Software Maintenance Process
ICSM '98 Proceedings of the International Conference on Software Maintenance
Motivating the Corrective Maintenance Maturity Model (CM3)
ICECCS '01 Proceedings of the Seventh International Conference on Engineering of Complex Computer Systems
Problem management maturity within corrective maintenance
Journal of Software Maintenance: Research and Practice
Towards A Business Maintenance Model
ICSM '01 Proceedings of the IEEE International Conference on Software Maintenance (ICSM'01)
Maintaining program understanding: issues, tools, and future directions
Nordic Journal of Computing
A study of the documentation essential to software maintenance
Proceedings of the 23rd annual international conference on Design of communication: documenting & designing for pervasive information
Through a mirror darkly: How programmers understand legacy code
Information-Knowledge-Systems Management
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Consistent, correct and complete documentation is an important vehicle for the maintainer to gain understanding of a software system, to ease the learning and/or relearning processes, and to make the system more maintainable. Former studies have shown that documentation is one of the most neglected process issues within software engineering today. In this paper, we check the current state of documentation practice within corrective maintenance in Sweden.