WWWorkflow: World Wide Web based Workflow

Authors:
Charles K. Ames;Scott C. Burleigh;Stephen J. Mitchell
Affiliations:
-;-;-
Venue:
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track—Internet and the Digital Economy - Volume 4
Year:
1997

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Abstract

This paper describes WWWorkflow, a system developed atthe Jet Propulsion Laboratory for the computer mediationof work through an organization. WWWorkflow exploitsan opportunity created by organizational intranets toprovide a common user interface across heterogeneousplatforms. A distinctive feature of WWWorkflow is thecareful separation of process mediation from productdata management. WWWorkflow supports many types ofworkflow and is not focused on any single informationstructure. Three major components of the system arepresented: a relational database approach to processdefinition and management, process initiation and eventresponse software used to drive the flow of work throughthe organization, and a World Wide Web (WWW) baseduser interface and mechanism for integrating workflowwith existing data management services. Lessons learnedfrom its deployment at the Johnson Space Center,Houston are discussed.