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This paper presents a study of collaboration insoftware design at a large software company.Ethnographic studies of development teams in the fieldare relatively rare, so this paper contributes to a small,but growing, body of knowledge about the collaborativeactivities involved in such design work. Five separatedevelopment groups were studied over a six-week period.The methodology included shadowing, interviews andcommunication event logging. A novel PDA-basedapplication was used for real-time data collection. Theresults of the study indicate that designers communicatefrequently, using a wide variety of communication andcollaboration modalities. Designers prefer general-purposetools to domain-specific applications. In supportof communication, designers frequently change theirphysical location throughout the day. Finally, designersfrequently change the ways in which they communicate,changing their communication modalities and styles.