Structuring computer-mediated communication systems to avoid information overload
Communications of the ACM
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Management Science
Constructivism revisited: a search for common ground
Educational Technology
Learning networks: a field guide to teaching and learning online
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Designing large-scale Web sites: a visual design methodology
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Web-Based Instruction
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Computer-Mediated Communication for Distance Education: An International Review of Design, Teaching, and Institutional Issues
Management Information Systems: Organization and Technology
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Building a Web-Based Education System
Building a Web-Based Education System
Web-Based Training: Using Technology to Design Adult Learning Experiences with Disk
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Systemic Change in Education
eBag: a ubiquitous Web infrastructure for nomadic learning
WWW '05 Proceedings of the 14th international conference on World Wide Web
eCell: spatial IT design for group collaboration in school environments
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
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Highlighted in this chapter is the fact that the majority of organizations face the enormous challenge of supporting their employees' thirst for expanding their skill base. Provided is an example of a university and an organization collaborating to implement successful training and learning programs in order to develop employee skills and knowledge in IT and managerial issues such as knowledge management. The authors hope that the case discussed will inform researchers of an appropriate model in designing an interactive learning environment to mentor distance learners and, additionally, of the potential to eliminate the barriers imposed by the traditional classroom.