Product Management in Telecom Industry - Using Requirements Management Process

  • Authors:

  • Anat Grynberg;Leah Goldin

  • Affiliations:

  • -;-

  • Venue:
  • SWSTE '03 Proceedings of the IEEE International Conference on Software-Science, Technology & Engineering
  • Year:
  • 2003

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Abstract

As the telecom market becomes more consolidated theindustrial key players are forced to release productversions to the market at a growing pace in order to complywith customer requirements and market trends. The timebetween the initial feedback or requirement originating inthe field until the product release and the applicationsatisfying the demand is becoming more critical. Productmanagement's ability to identify the requirements andmatch them with the company's core SW resources andtechnological assets is becoming a core competence.NICE Systems is a worldwide leader of multimediadigital recording solutions. NICE products are used by65% of Fortune 100 companies in 30,000 sites includingcontact centers, financial institutions, public safety sites,ATC (air traffic control) sites, CCTV (closed circuittelevision) security installations and government markets.In this article, we will discuss the implementation of aneffective way of managing requirements and how itimproved the daily work of product managers as well astheir counter-parts in the rest of the company.