Understanding computers and cognition
Understanding computers and cognition
Beyond the chalkboard: computer support for collaboration and problem solving in meetings
Communications of the ACM
Reflections on NoteCards: seven issues for the next generation of hypermedia systems
Communications of the ACM
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Contextualism as a world view for the reformation of meetings
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Computer support for cooperative design (invited paper)
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Contextual design: an emergent view of system design
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Findings from observational studies of collaborative work
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Design for conversation: lessons from Cognoter
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Computer-supported cooperative work: a book of readings
Computer-supported cooperative work: a book of readings
Project Nick: meetings augmentation and analysis
CSCW '86 Proceedings of the 1986 ACM conference on Computer-supported cooperative work
A language/action perspective on the design of cooperative work
CSCW '86 Proceedings of the 1986 ACM conference on Computer-supported cooperative work
Work-Oriented Design of Computer Artifacts
Work-Oriented Design of Computer Artifacts
Flexible, active support for collaborative work with ConversationBuilder
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Specification approaches express different world hypotheses
IWSSD '93 Proceedings of the 7th international workshop on Software specification and design
| Hi-index | 0.00 |
The trend to understand how to develop software that supports the work of groups is beginning to replace the tradition of developing software that just supports the work of individuals. Software that supports group work is currently being called "Groupware", and the technical field is being called "Computer-Supported Cooperative Work" (CSCW). This paper suggests a way to enhance traditional systems analysis practices to address the specification issues surrounding groupware. The enhancements extend traditional practice by incorporating direct work experiences into the software specification process. These new practices enable a systems analyst to focus on the user's work so that a software solution can address the social aspects of that work. These practices can then be used to develop a software specification that includes both functional requirements and usability requirements.