Managing the software process
Applied software measurement: assuring productivity and quality
Applied software measurement: assuring productivity and quality
Software Quality Management and ISO 9001: How to Make Them Work for You
Software Quality Management and ISO 9001: How to Make Them Work for You
Making Software Measurement Work: Building an Effective Measurement Program
Making Software Measurement Work: Building an Effective Measurement Program
The Business Value of Computers: An Executive's Guide
The Business Value of Computers: An Executive's Guide
Software Engineering Economics
Software Engineering Economics
Software Process Improvement at Hughes Aircraft
IEEE Software
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Provided in this chapter is an integrated measurement system that links the organization's strategic goals with the operational and tactical directives for information technology (IT) projects. The measurement system consists of the Balanced Scorecard (BSC); Software Engineering Institute, Capability Maturity Model (SEI/ CMM); and the International Standard Organization (ISO/IEC- 9126) for information technology measurement of software quality. The integration of these measurement frameworks provides the necessary multitier granularity of measures to successfully predict and assess organizational performance relative to IT investments.