Recurring Patterns of Facilitation Interventions in GSS Sessions

Authors:
Affiliations:
Venue:
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 1 - Volume 1
Year:
2004

Citing 0
Cited 7

Understanding the job requirements for collaboration technology support through a hybrid IT-end user job classification model: the case of collaboration engineering and facilitation

Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
ThinkLets: a collaboration engineering pattern language

International Journal of Computer Applications in Technology
A Collaborative Method for Reuse Potential Assessment in Reengineering-Based Product Line Adoption

Balancing Agility and Formalism in Software Engineering
Modifiers for Quality Assurance in Group Facilitation

Groupware: Design, Implementation, and Use
Computer aided pattern-based collaboration process design: a computer aided collaboration engineering tool

CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Modifiers: Increasing richness and nuance of design pattern languages

Transactions on pattern languages of programming II
Facilitation Roles and Responsibilities for Sustained Collaboration Support in Organizations

Journal of Management Information Systems

Quantified Score

Hi-index	0.00

Visualization

Abstract

Now that GSS have been commercialized and are present in an increasing number of organizational settings, sustained use of GSS within organizations is an important subject ofresearch. One of the aspects of GSS use that clearly poses challenges for organizations concerns GSS session design. ThinkLets are chunked facilitation techniques that can be used as building blocks for GSS sessions. In order to develop a library of useful thinkLets for organizations to use, this study researched patterns of thinkLets use in a large number of GSS sessions. We identified which thinkLets were used most and which patterns of thinkLets in terms of a fixed sequence emerged as best practices'. By identifying such sequences, called modules, we can offer organizations powerful capsules of knowledge to wield GSS effectively. The results of our study represent a first version of a lexicon for the discipline of collaboration engineering with thinkLets and opens various avenues for research on making organizational collaboration more productive.