Designing the user interface (videotape)
Designing the user interface (videotape)
Introduction: personalized views of personalization
Communications of the ACM
Finance with a personalized touch
Communications of the ACM
Experience with personalization of Yahoo!
Communications of the ACM
A user-centered design approach to personalization
Communications of the ACM
Helping people find what they don't know
Communications of the ACM
Growth in personalization and business
Communications of the ACM
Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering
Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering
Adaptive User Interfaces: Principles and Practice
Adaptive User Interfaces: Principles and Practice
Beyond Intelligent Machines: Just Do It!
IEEE Software
Human-Computer Interaction
Focus on the individual: the future of web-based product support
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Accessibility heuristics utilizing learnability characteristics of synthesized speech applications
ACM SIGACCESS Accessibility and Computing
Improving service matching and selection in ubiquitous computing environments: a user study
Personal and Ubiquitous Computing
Predictability and accuracy in adaptive user interfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A survey of software learnability: metrics, methodologies and guidelines
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interface feature prioritization for web services: Case of online flight reservations
Computers in Human Behavior
CommunityCommands: command recommendations for software applications
Proceedings of the 22nd annual ACM symposium on User interface software and technology
Developing context-aware pervasive computing applications: Models and approach
Pervasive and Mobile Computing
Benefits of subliminal feedback loops in human-computer interaction
Advances in Human-Computer Interaction - Special issue on subliminal communication in human-computer interaction
Balancing costs and benefits of automated task allocation in mobile surveillance
Proceedings of the 28th Annual European Conference on Cognitive Ergonomics
Context-sensitive user interfaces for semantic services
ACM Transactions on Internet Technology (TOIT)
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An analysis of context-aware user interfaces shows that adaptation mechanisms have a cost-benefit trade-off for usability. Unpredictable autonomous interface adaptations can easily reduce a system's usability. To reduce this negative effect of adaptive behaviour, we have attempted to help users building adequate mental models of such systems. A user support concept was developed and applied to a context-aware mobile device with an adaptive user interface. The approach was evaluated with users and as expected, the user support improved ease of use, but unexpectedly it reduced learnability. This shows that an increase of ease of use can be realised without actually improving the user's mental model of adaptive systems.