A comparison of sorting techniques in knowledge acquisition
Knowledge Acquisition
Time versus market orientation in product concept development: empirically-based theory generation
Management Science - Special issue on frontier research in manufacturing and logistics
Fuzzy Systems for Management
Expert Systems
Artificial Intelligence for Engineering Design, Analysis and Manufacturing
Product concept generation and selection using sorting technique and fuzzy c-means algorithm
Computers and Industrial Engineering
Soliciting customer requirements for product redesign based on picture sorts and ART2 neural network
Expert Systems with Applications: An International Journal
An integration of bidding-oriented product conceptualization and supply chain formation
Computers in Industry
An in-process customer utility prediction system for product conceptualisation
Expert Systems with Applications: An International Journal
Soft computing in engineering design - A review
Advanced Engineering Informatics
Fuzzy Representation and Synthesis of Concepts in Engineering Design
SETN '08 Proceedings of the 5th Hellenic conference on Artificial Intelligence: Theories, Models and Applications
International Journal of Computer Applications in Technology
A data-mining approach for product conceptualization in a web-based architecture
Computers in Industry
A stakeholder-oriented innovative product conceptualization strategy based on fuzzy integrals
Advanced Engineering Informatics
Antecedence and consequence in design rationale systems
Artificial Intelligence for Engineering Design, Analysis and Manufacturing
Computers and Industrial Engineering
PDCS-a product definition and customisation system for product concept development
Expert Systems with Applications: An International Journal
A Kansei mining system for affective design
Expert Systems with Applications: An International Journal
A functional-commercial analysis strategy for product conceptualization
Expert Systems with Applications: An International Journal
A quality-time-cost-oriented strategy for product conceptualization
Advanced Engineering Informatics
Expert Systems with Applications: An International Journal
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Product definition is widely accepted as one of the key factors to be considered in the early stage of product design and development. It has a direct impact on the success of a new product in the marketplace. Frequently, product definition is solicited through the voice of the customer (VoC). As such, an organization will obtain a prominent competitive edge over its competitors if it is able to effectively capture the genuine VoC or the requirements of a customer. Sorting techniques provide a means to elicit customer requirements. Although a number of sorting techniques were developed, few of them are able to handle the uncertainty and imprecision inherited from the VoC and subjective judgment because of their crisp decision making. An integrated approach is described, which is based on repeated single-criterion sorts and fuzzy evaluation, for the elicitation of customer requirements. The details of the integrated approach are presented. The approach is validated using a case study on the design of a wooden golf-club head. The details of the validation are discussed.