Privacy interfaces for information management
Communications of the ACM
Privacy in e-commerce: examining user scenarios and privacy preferences
Proceedings of the 1st ACM conference on Electronic commerce
Trust (and mistrust) in secure applications
Communications of the ACM
The privacy practices of Web browser extensions
Communications of the ACM
Trust and deception in virtual societies
Trust and deception in virtual societies
A Pattern Approach to Interaction Design
A Pattern Approach to Interaction Design
Trust in Distributed Artificial Intelligence
MAAMAW '92 Selected papers from the 4th European Workshop on on Modelling Autonomous Agents in a Multi-Agent World, Artificial Social Systems
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Community support and identity management
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
The intellectual challenge of CSCW: the gap between social requirements and technical feasibility
Human-Computer Interaction
Human-Computer Interaction
Managing knowledge-based organizations through trust
Trust in knowledge management and systems in organizations
Trust Analysis of the U.K. e-Voting Pilots
Social Science Computer Review
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In this chapter, trust is treated as a form of tacit knowledge that can be made explicit to some extent by means of knowledge management techniques such as codification and pattern matching. The authors explore the issue of representing interpersonal trust by means of a case study. This describes the development of an online platform to support partnership among small firms where remoteness, and/or lack of time, preclude the long-term build-up of trusting relationships. The authors argue that in such a situation, infrastructure and process may be designed to support trustful interaction. They review a number of empirical studies of interpersonal trust that suggest that judgments about trust in the early stages of the formation of partnerships are indicative of relationship quality in subsequent stages. Such assessments may be seen as "representations" of trust. A specification to support such assessment is described.