The need of longitudinal designs in the study of computing environments
Trends in information systems
Heuristic evaluation of user interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User interface evaluation in the real world: a comparison of four techniques
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Research methods in information systems
Research methods in information systems
Cognitive walkthroughs: a method for theory-based evaluation of user interfaces
International Journal of Man-Machine Studies
The cognitive jogthrough: a fast-paced user interface evaluation procedure
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Field methods casebook for software design
Field methods casebook for software design
Cybermedicine: how computing empowers doctors and patients for better health care
Cybermedicine: how computing empowers doctors and patients for better health care
Systems of meaning: ethnography as a methodology for the study of information technologies
Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research
Automated Telephone Conversations to Assess Health Behavior and Deliver Behavioral Interventions
Journal of Medical Systems - special issue: volume II. the international health evaluation conference, 1996
interactions
Viewpoint: choosing appropriate information systems research methodologies
Communications of the ACM
Investigating information systems with ethnographic research
Communications of the AIS
Qualitative research in IS: issues and trends
Qualitative research in IS: issues and trends
Usability Engineering
User participation and participatory design: topics in computing education
Human-Computer Interaction
How to write health dialog for a talking computer
Journal of Biomedical Informatics - Special issue: Dialog systems for health communications
Feasibility and acceptance of Tai Chi e-learning
Telehealth/AT '08 Proceedings of the IASTED International Conference on Telehealth/Assistive Technologies
Usability of GeoWeb sites: case study of Czech regional authorities web sites
BIS'07 Proceedings of the 10th international conference on Business information systems
Heuristic evaluation of usability of GeoWeb sites
W2GIS'07 Proceedings of the 7th international conference on Web and wireless geographical information systems
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To explore to what extent observation and semistructured in-depth interviews provide effective tools for usability testing of two automated home-based systems aimed at monitoring patients' health status at home and improving self-care. Telephone-Linked Care for Diet Adherence in Dyslipidemia (TLC-DietAid) used computer telephony to interact with users and Home Asthma Telemonitoring System (HAT System) used a combination of Personal Digital Assistant (palmtops) and the Internet for similar purposes. Both systems were evaluated in two separate pilot studies. Our pilot studies uncovered “medium-specific” and “content-specific” issues that addressed either the process of the interaction or its content. The results demonstrated that patient-users tended to evaluate each system on the basis of how it fit into everyday life and corresponded to personal preferences. The methodology also allowed the system designers to understand users' concerns and the context of adoption in order to introduce necessary changes to the design to address such concerns.