Timespace in the workplace: dealing with interruptions
CHI '95 Conference Companion on Human Factors in Computing Systems
The effects of task interruption and information presentation on individual decision making
ICIS '97 Proceedings of the eighteenth international conference on Information systems
The scope and importance of human interruption in human-computer interaction design
Human-Computer Interaction
Interrupted cognition and design for non-disruptiveness: the skilled memory approach
CHI '05 Extended Abstracts on Human Factors in Computing Systems
An e-customer behavior model with online analytical mining for internet marketing planning
Decision Support Systems
Qui parle?: comparaison d'indices pour identifier l'interlocuteur dans un monde virtuel
IHM '06 Proceedings of the 18th International Conferenceof the Association Francophone d'Interaction Homme-Machine
Surviving task interruptions: Investigating the implications of long-term working memory theory
International Journal of Human-Computer Studies
The role of errors in learning computer software
Computers & Education
Towards personalized feedback in educational computer games for children
WBED'07 Proceedings of the sixth conference on IASTED International Conference Web-Based Education - Volume 2
Adaptation of Elaborated Feedback in e-Learning
AH '08 Proceedings of the 5th international conference on Adaptive Hypermedia and Adaptive Web-Based Systems
User psychological problems in implementing production control system
ECCE '08 Proceedings of the 15th European conference on Cognitive ergonomics: the ergonomics of cool interaction
European Conference on Cognitive Ergonomics: Designing beyond the Product --- Understanding Activity and User Experience in Ubiquitous Environments
An e-customer behavior model with online analytical mining for internet marketing planning
Decision Support Systems
Lightweight collaborative activity patterns in project management
EPCE'07 Proceedings of the 7th international conference on Engineering psychology and cognitive ergonomics
Object displays for identifying multidimensional outliers within a crowded visual periphery
Journal of Visual Communication and Image Representation
The Role of Physical Affordances in Multifunctional Mobile Device Design
International Journal of Information Technology and Web Engineering
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The extent to which memory for information content is reliable, trustworthy, and accurate is crucial in the information age. Being forced to divert attention to interrupting messages is common, however, and can cause memory loss. The memory effects of interrupting messages were investigated in three experiments. In Experiment 1, attending to an interrupting message decreased memory accuracy. Experiment 2, where four interrupting messages were used, replicated this result. In Experiment 3, an interrupting message was shown to be most disturbing when it was semantically very close to the main message. Drawing from a theory of long-term working memory it is argued that interrupting messages can both disrupt the active semantic elaboration of content during encoding and cause semantic interference upon retrieval. Properties of the interrupting message affect the extent and type of errors in remembering. Design implications are discussed.