Self-service, personalization and electronic government: a little history, a few issues, and a small number of solutions

Authors:
Richard Halstead-Nussloch
Affiliations:
Southern Polytechnic State University, 1100 South Marietta Parkway, Marietta, GA
Venue:
Designing personalized user experiences in eCommerce
Year:
2004

Introduction: personalized views of personalization

Communications of the ACM
Affordances, motivation, and the design of user interfaces

Communications of the ACM
Introduction

Communications of the ACM
Introduction

Communications of the ACM - E-services: a cornucopia of digital offerings ushers in the next Net-based evolution
E-service: a new paradigm for business in the electronic environment

Communications of the ACM - E-services: a cornucopia of digital offerings ushers in the next Net-based evolution

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