requirements uncertainty: influencing factors and concrete improvements
Proceedings of the 27th international conference on Software engineering
Negotiation Constellations --- Method Selection Framework for Requirements Negotiation
REFSQ '08 Proceedings of the 14th international conference on Requirements Engineering: Foundation for Software Quality
REFSQ'12 Proceedings of the 18th international conference on Requirements Engineering: foundation for software quality
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Requirements Engineering (RE) process improvement methods typically work with explicit process models describing activities and document flow between the stakeholders involved, and with explicit document definitions. In complex, multi-project contexts, however, the RE process is better characterized as intertwining of design, negotiation, and sense-making. In the first part of this paper, we present the concepts of a workshop-based RE process improvement technique suitable for a multi-project context. In the second part, we show the experiences made in an industrial case study conducted with Nokia Smart Traffic Products. The major innovations of our approach are: (i) instead of a process model, an information model is created, which focuses solely on the responsibilities of stakeholders with regard to the major documents; (ii) instead of document details, only the major point of view of the documents is defined.