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Human-computer interaction
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The aim of the paper is to discuss the conception of design in the field of human-computer interaction. From an activity-theory perspective, three aspects of design issues in HCI are stressed. They are, first, a broader conception of what it means to design and which artefacts are to be designed; second, a more molar unit of analysis than merely the design of the computer system, including an extended time frame for the design process; and, third, taking designers most often neglected, namely the practitioner, seriously. Our method is to take a detailed case study as our point of departure, where the case begets the concepts, and at the same time works as a test bench for the generated ideas. Thus, methodologically we ask what a detailed case might tell about design related to HCI.